Privacy Policy for Artisan Luxury Fireplace

Effective Date: January 18, 2025

At Artisan Luxury Fireplace, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to safeguard it.

1. Information We Collect

When you visit our website, place an order, or interact with us in other ways, we may collect the following types of information:

  • Personal Information: When you make a purchase or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.

  • Non-Personal Information: We may collect non-personal data such as your IP address, browser type, operating system, and information about your interactions with our website. This data helps us improve the functionality and usability of our website.

2. How We Use Your Information

We use the information we collect for several purposes:

  • Order Fulfillment: To process your orders, communicate with you about your order status, and provide customer service.

  • Personalization: To personalize your shopping experience by offering recommendations and promotions based on your preferences.

  • Marketing and Communications: We may use your email address to send you updates about new products, sales, or other marketing communications. You can opt-out of marketing emails at any time.

  • Website Improvement: Non-personal information is used to improve our website’s functionality, optimize user experience, and track site performance.

3. Data Security

We implement a variety of security measures to ensure the protection of your personal data. These include encryption, secure servers, and other advanced technologies. Your payment information is processed securely, and we do not store sensitive payment details on our servers.

4. Cookies and Tracking Technologies

To enhance your experience, we use cookies and other tracking technologies. These allow us to:

  • Remember Your Preferences: Cookies help us remember your login information, cart items, and other preferences to improve your experience.

  • Analytics: We use third-party services like Google Analytics to track website traffic and user behavior, helping us improve our site.

You can manage your cookie preferences through your browser settings.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who help us run our business, such as payment processors, shipping companies, and email service providers. These third parties are required to keep your information confidential and secure.

We may also disclose your information if required by law or to protect our legal rights.

6. Your Rights and Choices

  • Accessing and Updating Your Information: You have the right to access, correct, or update your personal information at any time.

  • Opting Out of Communications: You can unsubscribe from marketing emails by following the instructions in the email or by contacting us directly.

  • Data Deletion: You may request to have your data deleted. We will comply with such requests in accordance with applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read their privacy policies before sharing any personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Please check this page periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: